Information we collect
When you request a consultation, we may collect your name, telephone number, email address, requested service, project location, and the project details you choose to provide.
Our hosting and security systems may also process basic technical information such as an IP address, browser type, device information, and request timestamps to operate and protect the website.
How we use information
We use submitted information to respond to inquiries, discuss potential projects, arrange consultations, prepare requested information, maintain website security, and comply with applicable legal obligations.
JB Pools does not sell personal information. We do not use consultation details for unrelated advertising without permission.
When information may be shared
Information may be handled by service providers that support website hosting, email delivery, security, or business operations. These providers receive information only as reasonably necessary to perform their services.
We may also disclose information when required by law, to protect the rights or safety of JB Pools or others, or as part of a business reorganization permitted by law.
Retention and security
We retain inquiry information only for as long as reasonably needed for customer service, project planning, recordkeeping, security, and legal purposes.
We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices and California privacy rights
You may ask to access, correct, or delete personal information you submitted to us. Depending on applicable California law, additional rights may apply, including the right to receive information about collection and disclosure practices and the right not to receive discriminatory treatment for exercising a privacy right.
To make a request, email Sales@Jbpoolsinc.com or call (760) 393-1326. We may need to verify your identity before completing a request.
Cookies, third-party links, and children
The current website does not use advertising cookies. If analytics or additional tools are introduced, this policy will be updated to describe them.
Our website may link to third-party sites with their own privacy practices. The website is intended for homeowners and adults and is not directed to children under 13.
Policy updates
We may update this policy as the website, service providers, or legal requirements change. The date above identifies the latest revision. Material changes will be posted on this page.